TRANSFORMATION & ORGANISATIONAL CHANGE
Strategy means nothing if your organisation can’t execute it.
Major structural shifts, reorgs, and acquisitions stall when strategy disconnects from the workforce reality. We help executive teams align leadership, pull key performance levers, and navigate transformation without losing key talent or damaging the culture.
Signals that your system needs attention
Leadership team misalignment on strategy and organisational design
Change communication failures causing rumour mills and anxiety
Post-merger cultural friction, low engagement and key talent flight risk
Strategic priorities getting lost during business transformations
Why 75% of transformations fail
The strategy problem
Most transformations falter not because the strategy was wrong, but because the human system was ignored. Successful transformation connects board-level strategy directly to the daily workforce reality, ensuring your leaders and teams have the clarity and confidence to execute.
Our approach
We bring together a holistic view of your organisation and change storytelling. Our partners, a former CPO and Head of Engagement & Comms, conduct research-led diagnostics to identify the precise levers to keep your organisation aligned, often combining executive coaching with a shared strategic narrative.
Core transformation blockers we resolve
Executive team strategic misalignment
The problem
The senior leadership team have a new strategy or change agenda, but leaders throughout the organisation don't have a common understanding of what it means for them or their teams, putting commercial execution at risk.
Our collaborative solution
We conduct a research-led diagnostic to identify hidden misalignment and work alongside your leadership team to bring crystal clear clarity to the strategy and design coaching and engagement solutions to embed it throughout the organisation.
Key deliverables
Executive alignment workshops, C-suite transformation coaching, shared strategic narratives and comms and engagement plans.
Restructure & change communication failure
The problem
Major structural shifts, M&A, or strategic pivots trigger anxiety, productivity drops, low engagement and rumor mills, while comms are reactive or overly corporate.
Our collaborative solution
We research workforce readiness, their perception of the change and its effectiveness, and then design an authentic shared strategic narrative, comms & engagement plans and manager communication resources supported by coaching.
Key deliverables
Change narrative frameworks, manager comms toolkits, change leadership coaching, and support for your in-house teams.
Post-merger cultural integration ('us vs. them')
The problem
An acquisition closes, but two distinct cultures create siloed teams, and operational friction delays the expected benefits and cause key talent to leave.
Our collaborative solution
We audit both workplace cultures in partnership with key leaders using our Employee Experience Diagnostic, identifying the strengths to retain and areas to focus on to build a unified employee experience that enhances culture and protects deal value.
Key deliverables
Post-merger cultural diagnostic, joint leadership coaching, and unified culture design.
Location on the Employee Experience System Map
Transformation and change can erode any part of the culture and employee experience.
We map the factors that are most relevant so we can identify exactly where to focus to make the biggest impact for a successful change and on business performance.
The SaltX Employee Experience Tube Model
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Our advisory & design services
01
Strategy clarification & org. architecture
Aligning senior leadership teams around strategic priorities, shared strategic narratives and structural design to accelerate execution.
03
M&A cultural integration design
Designing post-acquisition culture, employee experience, communications and engagement strategies to retain key talent, strengthen culture and hit deal synergies.
02
Change storytelling & internal comms strategy
Crafting authentic narratives for reorgs and shifts that preserve trust and engagement, with comms plans that ensure the message goes to all.
04
Transformation leadership coaching
Executive coaching and manager enablement to support leaders to lead their teams through complex change, partnering with our specialist L&D delivery team where required.
C-suite people strategy meets workforce engagement leadership
The Chief People Officer lens
Focusing on assessing leadership team strategic alignment, the effectiveness of the organisational structure, executive team dynamics, and retention risks.
Co-Founder Ben Howells is a former Chief People Officer.
The Engagement & Comms lens
Connects culture to commercials, protects and maintains engagement and crafts narrative architecture that make transformation stick.
Co-Founder Matt Morgan is former Head of Engagement & Comms.
Frequently asked questions
How do you incorporate coaching during organisational transformation?
Organisational change creates significant pressure on senior leaders and managers. We integrate targeted one-to-one and team coaching into our transformation engagements to help executives navigate ambiguity and uncertainty, communicate difficult decisions with empathy, and align their teams effectively.
How do you protect business performance during a restructure?
We use our research phase to identify talent flight risks, operational bottlenecks, and comms gaps early. By aligning senior leadership and equipping managers with change tools and coaching support, we aim to maximise the benefits of the change and minimise the risks of impacting performance.
Do you manage redundancies or legal HR processes?
No. We focus on strategy clarification, organisational design, leadership alignment, change comms, and executive coaching. We do not offer legal employment advice or redundancy process administration.
Ready to identify what's blocking your transformation?
Book a 30-minute initial discovery call directly with our founders. We'll explore your current workplace friction points and share how our research-led mapping approach can support your business goals.
Matt Morgan
Head of Engagement & Comms
Ben Howells
Chief People Officer
Insights & research
Executive briefings on leadership alignment, culture and change. Read the insights into how to connect your people & culture to business performance by our co-founders.
