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Privacy policy

Last Updated: May 2026

This privacy policy is designed to meet the requirements of the UK GDPR, the Data Protection Act 2018, and the Data (Use and Access) Act 2025. It explains how we collect, use, and protect your personal data when you visit our website.

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1. Important information and who we are

SaltX Ltd is the controller and responsible for your personal data (referred to as "we", "us" or "our" in this policy).

Contact Details:

Full name of legal entity: SaltX Ltd

Email address: info@saltxconsulting.com

Postal address: 167-169 Great Portland Street, London, W1W 5PF

 

2. The data we collect about you

We may collect, use, store and transfer different kinds of personal data about you:

  • Identity Data: Name, username, or similar identifier.

  • Contact Data: Billing address, delivery address, email address, and telephone numbers.

  • Technical Data: IP address, login data, browser type/version, and operating system.

  • Usage Data: Information about how you use our website and services.

  • Marketing Data: Your preferences in receiving marketing from us.

 

3. How your Personal Data is collected

  • Direct interactions: You may give us your Identity and Contact Data by filling in forms or corresponding with us.

  • Automated technologies: As you interact with our website, we may automatically collect Technical Data about your equipment and browsing patterns via cookies.

 

4. How we use your Personal Data

We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:

  • Performance of Contract: To register you as a new customer or deliver services.

  • Legal Obligation: Where we need to comply with a legal or regulatory obligation.

  • Recognised Legitimate Interests: Under the Data (Use and Access) Act 2025, this includes direct marketing to existing customers, internal administration, and ensuring network and information security.

 

5. Disclosures of your Personal Data

We may share your personal data with the parties set out below for the purposes set out in section 4:

  • Service Providers: IT and system administration services (e.g., Wix, Google Analytics).

  • Professional Advisers: Including lawyers, bankers, auditors, and insurers.

  • Authorities: HM Revenue & Customs, regulators, and other authorities based in the United Kingdom.

 

6. Children’s data

Our website is not intended for children, and we do not knowingly collect data relating to children. If you are under 13, please do not provide any personal information on this website.

 

7. International transfers

If we transfer your data outside the UK (for example, via Wix servers), we ensure a similar degree of protection is afforded to it by using UK-approved International Data Transfer Agreements or relying on adequacy regulations.

 

8. Data security

We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorised way. We limit access to your personal data to those employees and third parties who have a business need to know.

 

9. Data retention

We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements (typically 6 years for UK tax purposes).

 

10. Your legal rights

Under UK data protection laws, you have rights including:

  • Request access to your personal data (Subject Access Request).

  • Request correction or erasure of your data.

  • Object to processing or request restriction.

  • Request transfer of your data.

  • Right to withdraw consent.

 

11. Cookies and analytics

We use essential cookies to make our site work. We also use statistical/analytics cookies to understand how visitors interact with our site. While these assist in site improvement, you have the right to opt-out of non-essential cookies via our cookie banner.

 

12. How to raise a concern

In accordance with the Data (Use and Access) Act 2025, you have a right to lodge a complaint directly with us regarding our processing of your personal data.

  • How: Please email your concern to info@saltxconsulting.com.

  • Timeline: We will acknowledge receipt of your complaint within 30 days and provide a full response without undue delay.

  • Escalation: You also have the right to lodge a complaint at any time with the Information Commissioner's Office (ICO).

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