
Employee Experience Diagnostic
The strategic diagnostic that puts your EX to work
Mapping your employee experience
We know that getting the employee experience right results in highly engaged people and better business performance, but how do you know what intervention will give you the biggest bang for your buck?
Our Employee Experience Diagnostic first gives you intimate knowledge and holistic map of your end-to-end employee experience.
We map the 20 most impactful employee experience factors for improved business performance.

The SaltX Employee Experience Tube Model
Absolute clarity
Now we have the full picture, we apply our Employee Experience Impact Model to give you absolute clarity for the factors to focus on for the biggest impact on business performance. We give you the top single factor, the next three and our other recommendations.
This is all backed up with all the evidence you need in a comprehensive 45-page report giving you the confidence to invest for maximum return.

Why choose the Employee Experience Diagnostic?
M&A
When two organisations come together there’s often a culture clash. The diagnostic reveals strengths and weaknesses in the employee experience across both organisations.
Now we can target the employee experience interventions to bring people together, improving everyone’s experience and resulting in better business performance.
STEP CHANGE IN EMPLOYEE EXPERIENCE
It can just be the right time to make a step change to drive the connection between your people and the performance of your organisation.
If the time is right to focus on making a big improvement in your employee experience, our diagnostic gives you the precise factors to target for the greatest impact.
CHIEF PEOPLE OFFICER / HRD FIRST 100 DAYS
The diagnostic sets you up for success by arming you with an intimate knowledge of your new organisation’s employee experience and the precise interventions that will make the biggest difference, fast.
We can do most diagnostics in 30 days, giving you a powerful tool in your first 100 days.
TRANSFORMATION
A time of big change is a great opportunity to baseline your employee experience.
The diagnostic maps the employee experience through the transformation and focuses interventions on the factors that will bring the best out of people to make sure the change sticks.

Businesses with highly engaged people outperform competitors.
*Data based on research carried out by Engage for Success, Harvard Business Review and Gallup.
Put your employee experience to work
In our experience, it’s incredibly rare for a business to look at their full end-to-end employee experience.
So much of the employee experience happens out of sight of HR. It’s split over HR. IT, TA, L&D, manager behaviour and far more with no one looking at the whole. It’s evolved and emerged over time, not strategically and not designed to maximise business performance.
And yet great employee experience results in highly engaged people and businesses that perform better than their competitors.
So what are we missing? The strategic power of knowing what precise employee experience lever to pull to make your business perform better.
How do you know what part of the employee experience to invest in if you don’t know your employee experience?
A robust data-driven methodology
Our multimodal research methodology gives you all the evidence you need to confidently focus on the employee experience factor that will make the biggest impact on business performance.
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Focus groups for the HR team, people managers and employees. The number of focus groups is defined by business size and shape.
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One-to-one interviews with selected members of the senior leadership team who are key stakeholders in the employee experience.
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Desk-based research for factors we can review offline like policies and org design.
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Our Employee Voice Survey that asks specific benchmarked questions of a representative sample of your people.

How it works
After our discovery and analysis, you’ll get a full, holistic map of your employee experience, showing you your strengths and focus areas for improvement. Using our proprietary employee experience model and our decades of experience, we’ll give you absolute clarity on the employee experience levers to pull to make the biggest impact on business performance.
We can then go to design the precise strategic employee experience interventions for maximum ROI.
1
Discovery
Workshop kick-off to understand your business needs and goals.
Full diagnostic briefing and timeline agreed.
We calibrate our diagnostic to your business and needs.
2
Diagnostic
We apply our Employee Experience Impact Model.
Targeted focus groups and interviews with your people.
Employee voice survey.
Material review.
3
Diagnostic
Synthesised mapping and report.
Identification of highest impact levers.
Focused priority area.
Next top 3 interventions and other recommendations.
Full briefing.
4
Design
Design target intervention.
Provide options.
Test, evaluate and iterate.
Handover or progress to delivery.
5
Delivery
Deploy and embed into systems and processes.
Upskill your people.
Measure effectiveness.
Handover.
You’re 30 days away from knowing precisely what factors will drive business performance the most.
We can carry out most diagnostics in 6 weeks, just 30 working days.
Our fixed fee model provides certainty and simplicity.


Meet your employee experience team
We put your employee experience to work
We have deep experience of working in employee experience and, if we’re honest, we're a little bit obsessed with linking employee experience to core business performance.
We're intensely practical because we've worked in-house in organisations from start-ups with 25 people to 100 year old blue chips with 100,000 people. We speak your language because we've worked across industries including biotech, tech, design, telecoms, and fintech.
We only ever provide advice and solutions that actually work - because we base all our analysis and design on research, behavioural science, evidence and reality.

Our strategic Employee Experience Diagnostic maps your end-to-end employee experience and assesses its impact.
Now we know how to put it to work.
Get absolute clarity on what to focus on to accelerate your business performance.



