EX Impact Diagnostic
The strategic diagnostic that puts your EX to work
Our strategic Employee Experience (EX) Impact Diagnostic maps your end-to-end EX and assesses its impact.
Now we know how to put it to work.
Get absolute clarity on what EX factors to focus on to accelerate your business performance.
Mapping your EX
We know that getting the EX right results in highly engaged people and better business performance, but how do you know what intervention will give you the biggest bang for your buck?
Our EX Impact Diagnostic first gives you intimate knowledge of your end-to-end EX, giving you a holistic map of your EX.
We map the 20 most impactful EX factors for improved business performance.
The SaltX EX Tube Model
Absolute clarity
Now we have the full picture, we apply our EX Impact Model to give you absolute clarity for the EX factors to focus on for the biggest impact on business performance. We give you the top single factor, the next three and our other recommendations.
This is all backed up with all the evidence you need in a comprehensive 45-page report giving you the confidence to invest for maximum return.
EX that improves performance
Strategic EX when you’re stretched
Clarity and focus on the EX that matters
Precision EX for maximum ROI
Businesses with highly engaged people outperform competitors.
*Data based on research carried out by Engage for Success, Harvard Business Review and Gallup.
Put your EX to work
In our experience, it’s incredibly rare for a business to look at their full end-to-end EX.
So much of the EX happens out of sight of HR. It’s split over HR. IT, TA, L&D, manager behaviour and far more with no one looking at the whole. It’s evolved and emerged over time, not strategically and not designed to maximise business performance.
And yet great EX results in highly engaged people and businesses that perform better than their competitors.
So what are we missing? The strategic power of knowing what precise EX lever to pull to make your business perform better.
How do you know what part of the EX to invest in if you don’t know your EX?
A robust data-driven methodology
Our multimodal research methodology gives you all the evidence you need to confidently focus on the EX factor that will make the biggest impact on business performance.
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Focus groups for the HR team, people managers and employees. The number of focus groups is defined by business size and shape.
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One-to-one interviews with selected members of the senior leadership team who are key stakeholders in the EX.
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Desk-based research for factors we can review offline like policies and org design.
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Our Employee Voice Survey that asks specific benchmarked questions of a representative sample of your people.
How it works
After our discovery and analysis, you’ll get a full, holistic map of your EX, showing you your strengths and focus areas for improvement. Using our proprietary EX model and our decades of experience, we’ll give you absolute clarity on the EX levers to pull to make the biggest impact on business performance.
We can then go to design the precise strategic EX interventions for maximum ROI.
1
Discovery
Workshop kick-off to understand your business needs and goals.
Full diagnostic briefing and timeline agreed.
We calibrate our diagnostic to your business and needs.
2
Diagnostic
We apply our EX Impact model.
Targeted focus groups and interviews with your people.
Employee voice survey.
Material review.
3
Diagnostic
Synthesised mapping and report.
Identification of highest impact levers.
Focused priority area.
Next top 3 interventions and other recommendations.
Full briefing.
4
Design
Design target intervention.
Provide options.
Test, evaluate and iterate.
Handover or progress to delivery.
5
Delivery
Deploy and embed into systems and processes.
Upskill your people.
Measure effectiveness.
Handover.
Meet your EX team
Precision EX to accelerate business performance
We have deep experience of working in EX and, if we’re honest, we're a little bit obsessed with linking EX to core business performance.
We're intensely practical because we've worked in-house in organisations from start-ups with 25 people to 100 year old blue chips with 100,000 people. We speak your language because we've worked across industries including biotech, tech, design, telecoms, and fintech.
We only ever provide advice and solutions that actually work - because we base all our analysis and design on research, behavioural science, evidence and reality.
